Privacy Policy
Last Updated: January 16, 2026
G Code LTD ("we", "us", or "our") operates the website https://www.machiningtutor.com (the "Service").
We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, purchase our courses, or interact with our services (including our AI Chatbot).
1. Who We Are (Data Controller)
For the purposes of the UK General Data Protection Regulation (UK GDPR), the Data Controller responsible for your personal data is:
G Code LTD London, United Kingdom
Email: hello@machiningtutor.com
2. The Data We Collect
We collect and process different types of personal data to provide our services to you:
A. Identity & Contact Data
When you register or purchase: We collect your First Name, Last Name, Email Address, and Phone Number.
When you contact support: We collect any information you provide in your emails or contact forms.
B. Financial Data
Payment Information: We do not store your full credit card details on our servers. All financial transactions are processed by our third-party payment processors (such as Stripe or Paddle). We only retain limited information (like the last 4 digits of your card and transaction history) for tax and accounting purposes.
C. Technical & Usage Data
Device Information: Your IP address, browser type and version, time zone setting, and operating system.
Course Progress: We track which lessons you have watched, your quiz scores, and your interaction with the platform to track your certification progress.
AI Chatbot Data: If you use our Machining Tutor AI, the text of your questions and the AI's responses are processed to provide the tutoring service.
3. How We Use Your Data
We only use your personal data when the law allows us to. Most commonly, we use your data for the following purposes:
To perform the contract: To grant you access to the course materials, manage your account, and process your payments.
To provide support: To answer your technical questions, resume reviews, or coaching requests.
To improve our service: Using analytics to understand how students use the platform so we can make better lessons.
For marketing: To send you updates about new modules, industry news, or special offers (only if you have opted in). You can unsubscribe at any time.
To comply with legal obligations: Keeping records of sales for UK tax (HMRC) and VAT compliance.
4. Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases to process your data:
Contract: Processing is necessary to deliver the course you purchased.
Legal Obligation: We are required by law to keep financial records.
Legitimate Interests: To prevent fraud, secure our website, and improve our business.
Consent: Where you have explicitly agreed to receive marketing emails or use optional features.
5. Sharing Your Data
We do not sell your personal data to third parties. However, we may share your data with trusted third-party service providers who help us run our business:
Platform Providers: Systeme.io (hosting our website and course content).
Payment Processors: Stripe or Paddle (processing your payments securely).
Communication Tools: Email delivery services (for sending login details and newsletters).
AI Services: Third-party AI providers used to power the chatbot functionality (processed anonymously where possible).
Professional Advisers: Accountants, lawyers, and insurers in the UK or Bosnia who assist with our business operations.
All third parties are contractually required to respect the security of your personal data and to treat it in
accordance with the law.
6. International Transfers
G Code LTD is a UK company, but our operations and directors may be located outside the UK (specifically in Europe). Furthermore, our service providers (like Systeme.io) may have servers in the US or EU.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We transfer data to countries that have been deemed to provide an adequate level of protection.
We use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Account Data: Kept as long as your account is active.
Transaction Data: Kept for 6 years after the financial year end, as required by UK tax law.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data ("Right to be forgotten").
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent at any time.
To exercise any of these rights, please contact us at hello@machiningtutor.com.
10. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website (e.g., keeping you logged in) and allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
G Code LTD London, United Kingdom
Email: hello@machiningtutor.com